Want To Work With Accounted For You? Here’s What To Expect.
Choosing a bookkeeper is a big job. Firstly, there needs to be a lot of trust because your bookkeeper will be handling all sorts of highly confidential information. So it’s really important you feel comfortable with whoever you choose to work with. Then, it comes down to working styles and processes. Today I wanted to address the latter so if you’re on the fence about working with me, you can get a sneak peek before you even book your intro/discovery call.
Oh and I am assuming if you’re reading this you already trust me!
Communication
We use a system called Karbon to schedule all our work and communicate with you. This is what we use to let you know what information we need along the way.
It’s a handy little program where you can attach files and write comments to us. Even though you will have the same number lovin’ team member looking after you regularly, Karbon is awesome because any of our team can jump in and see where things are up to if someone is on leave or the like.
It’s also awesome because it’s an easy checklist on your end, you can quickly see what we need and get back to what you do best.
Reporting
A very large part of what we do is reporting. All of our superstar clients can choose their own report type and structure that is easy for them to use and understand. It’s the little extras that make money management a breeze. Well, if you have #TeamAFY on your team that is!
We’ll present your pretty report designed for non-number loving folk to read, digest and actually understand to you as often as you like. Generally, we work on a quarterly reporting schedule however, we’re happy to send them to you monthly if you prefer too!
BAS Season
As you can imagine, BAS season is bu-sy for us bookkeepers. In the month leading up to BAS lodgement D-Day,, the entire team works tirelessly to get your BAS lodgement-ready.
Usually, we’ll have a really solid grasp of your income and expenses and where to code them; however, on rare occasions we’ll have questions. It’s actually imperative you respond to those questions in a timely manner. If you don’t respond, your BAS will sit in work in progress until you do. This can sometimes result in a late lodgement…we like to avoid those at all costs!
Expense Tracking
We use HubDoc software for all our clients to get copies of your expenses, keeping you compliant with our ‘friend’s at the ATO making sure you have copies of all your biz expenses.
If you haven’t used HubDoc before, don’t stress! We’ll send through a thorough how-to guide once we start working together. And if you need extra help, we’re always here.
Ethics
When you work with us, you can rest easy at night knowing we are above all, ethical. If you’re looking for a bookkeeper who lives in the grey area and isn’t fazed with dodgy books, we’re not the team for you.
It sounds harsh but we like to make that abundantly clear before we even start our relationship. We’ve tidied up enough books to know being a straight shooter is the only way to go when it comes to numbers.
Extras
There’s a myth out there that bookkeepers only click the OK buttons in your software and do the odd BAS. This couldn’t be further from the truth! If you work with us, you have a team of experts on your side that in addition to your daily processing and BAS, can help you with:
- Payroll / additional employees
- Custom/Additional reports/videos (financial, Accounts Receivable/Payable)
- Debtor statements for client/follow up
- Addon integration/reconciliations & support (inventory/sales like Shopify etc)
- Payment of suppliers
- Invoicing to your clients
Check out our packages to see which one suits you.
We really love what we do. We have a great core group of clients we work with and we are entirely focussed on women-led businesses. If all of this sounds like you, feel free to book in for a discovery call and we can chat through your unique business needs.